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Delivery and Payment

Colissimo : All orders are shipped for 2 € in Metropolitan France on

( This affordable shipping option ensures that you receive your products conveniently, without worrying about high shipping costs.


Worldwide Shipping : Delivery costs are paid by the Customer depending on the weight of the package and the Country in which you reside.


Payment  Methods

Either by credit cards : [Bank Cards, Visa, Mastercard, Carte Bleue...]

Payment is made on the secure bank servers of our partners [La Banque Postale via Scellius]. This implies that no banking information about you passes through our site. 

Payment by credit card is therefore perfectly secure; Your order will be recorded and validated upon acceptance of payment by the bank you have chosen.

Either by Bank Transfer
Either by PayPal Express Checkout

Highly Secure Site With SSL Protocol {Secure Socket Layer}


Not Taxable to VAT, Art : 293 B of the CGI



Terms of Delivery

Delivery time: 2 to 3 days open in Metropolitan France

The delivery time depends on the place of destination from Metropolitan France.
Prices are defined in relation to the weight of the Product purchased, with proof of deposit, delivery against signature.
Rates calculated automatically when you order.

We will deliver the products to the address indicated in the order form.
The direct delivery of the goods to the Customer
By Chronopost
By Colissimo with Tracking, so you can follow at any time the progress of your package.

We use recovery packaging.


Delivery Tracking Contact us by phone or email, if you have any questions about your delivery in the "Contact" section.

Delivery time
We will deliver to you no later than the date indicated in the confirmation message of your order. 
The Company undertakes to deliver the product within three (3) days of its subscription. Ability to group multiple orders on a single date for a single delivery.

Make sure your delivery address is correct.

In case of unavailability of the ordered product, we will inform you as soon as possible. We will offer you a product of equivalent quality or price.

Satisfied or refunded : how to exercise the right of withdrawal
In accordance with the legal provisions, within 14 days of receipt of your product, you can exercise your right of withdrawal. You do not have to justify reasons or pay a penalty.

With the exception of the return costs, which remain your responsibility, we will refund all sums paid no later than 30 days after your withdrawal. On our proposal, you can also opt for another refund method.
The Customer may ask the Company:

The exchange with an identical Product or of equivalent quality and price within the limits of stocks,

The refund of the price of the Product and any initial and return delivery costs.

For a damaged package, you have the possibility to take pictures of the deterioration of the package, when receiving the damaged package and / or the altered interior product, it is always preferable to attach photos, which will serve as proof, to your registered mail, or an e-mail.

When a package arrives damaged at a Customer, it is advisable to refuse it and indicate its reasons for refusal on the delivery note, failing which on the invoice.
The Customer can open the package on delivery before signing the receipt form.
We advise you to open the package in front of the carrier


Right of Return

Items can be returned within 14 days of receipt. They must be returned by registered mail at the expense of the sender, in their original packaging, and in their original condition.



Departure France Metropolitan Monaco, Andorra
Colissimo Overseas 
Colissimo Eco Overseas
Delivery directly to mailbox if the dimensions of the package allow it.      


Colissimo Overseas 

Postage by weight with proof of deposit, point delivery, withdrawal against signature, tracking, indicative delivery time: 

From D + 5 worked to zone OM1. Excluding Mayotte and St-Pierre- and - Miquelon 

From D + 7 worked to zone OM2, Mayotte and St-Pierre -and - Miquelon


Colissimo Eco Overseas

Postage by weight with proof of deposit, delivery to point withdrawal followed, from October 2022. Indicative delivery times of 18 to 31 working days (estimated times may vary in times of crisis) excluding customs deadlines


International Shipments

Delivery among more than 30,000 pick-up points (including 18,000 Relais Pickup)

Postage by weight with proof of deposit, delivery against signature and tracking, in post office, at the withdrawal point, (Pickup relay).

Indicative delivery times: 

D + 3 working days for Continental Europe and D + 5 working days for the rest of the world to the main economic centres.

The maximum weight allowed may vary depending on the country of destination and the country in which the package is deposited. For more information, consult / fact sheets - Country -parcel.

Indicative deadlines in working days depending on the destination.


Delivery directly to the mailbox if the dimensions of the package allow it


Sending Large Large Items

You can receive a package of up to 30 kg 

The price of delivery, shipping costs, customs, will determine the country in which you reside.

You have the possibility to recover bulky, heavy packages on site.



International zoning for Chrono Express and Chrono Classique from the Metropolitan France and Monaco.

France and in the World Up to 30 kg except for Chrono Relay up to 20 kg.

1 - 2 - 3 European Union

8 - 9 - Overseas

5 - 5 - 6 - 7 : World


National Deliveries

Chrono 10°: Next day delivery between 8 a.m. and 10 a.m. on working days in more than 25,000 municipalities in France Metropolitan Region. List of eligible postal codes Chrono 10 on (

Pricing in HT and Mono-Parcel

Also including Overseas Communities (COM)


Customs Clearance Services

Import fees For shipments from a country outside the European Union (EU), customs rules will apply when the product enters France, including restrictions and, beyond exemptions, taxation, sea grants, (VAT and customs duty), are the responsibility of the Customer, and can also be claimed during the shipment of your lot.