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Terms and Conditions


General conditions of sale « On the e-commerce site of online sales »


TheRedshop, on the website, registered in the Melun Trade and Companies Register / Trade Directory under the number: 911096493 and whose registered office is located at 1 Avenue du Parc 77170 Brie-Comte-Robert France {hereinafter,

the company has an online sales activity of vintage products, objects and accessories, flea market/garage sale.
Publisher : A. K. FOLLY
1 Avenue du Parc, 77170 Brie-Comte-Robert, France
These conditions indicate in particular the following information:

The means of reproduction and archiving of these conditions
The legal notice of the site
The general conditions of use of the site

The essential characteristics of the properties offered
The different steps to follow for the conclusion of the online contract
The technical means of identifying and correcting errors made during data entry
The languages offered
The terms of archiving and access to the contract
The means of consulting the professional and commercial rules to which the seller intends to comply
Legal and contractual guarantees
Delivery times, costs and terms

Delivery tracking and the costs of remote communication techniques

The price
Payment methods and security methods
Details on how to exercise the right of withdrawal,
The duration of the contract and the validity of the price.

To view older versions, click here is an online sales site for vintage Products, Objects and accessories, {flea market/garage sale} on the internet, whose name is: TheRedshop
Head office: {1 Avenue du Parc, 77170 Brie-Comte-Robert, France}
RCS : {911096493, Melun} 

ISS: (91109649300018)

VAT : FR 17911096493

"Not Taxable for VAT, Art; 293 B of the CGI".
Phone : {+33 6 44 80 00 30}
Email :
It is previously specified that these conditions exclusively govern the sales, by internet on the site:, of TheRedshop.
If applicable
These conditions apply to all sales made from this site, to the exclusion of all other conditions, in particular those in force for the direct handover of products.

In accordance with Article L. 111-1 of the Consumer Code, the Company communicates to the consumer, in a legible and understandable manner, the essential characteristics of the Products or Services, which are: old products.
These conditions are addressed to a consumer who has full legal capacity. 

These conditions apply to all orders that you place on this site or other relevant medium made available to the Customer by the Company on the date the Customer places his order.
We do everything we can to satisfy you. On this site, we present all the essential characteristics of the goods. We will be attentive to the comments you send us {click here to access the section {''contact us''}

We therefore invite you to zoom in on the descriptions, images and characteristics of the products before placing your order, because these products are old products {Unique}
- The characteristics presented {photos, descriptions...} are derived from the information given by the manufacturers
-I therefore invite you to check the compatibility of products if necessary, especially for technological products

- The products sold by the Company are those described on its website
- The Customer declares to have read the GTCU and to have accepted them without reservation before placing the order.
These general conditions are presented in French.

We operate as an [Auto-Entrepreneur] and we are not subject to any particular professional rules.
1 The different steps to follow for the conclusion of the online contract
1.1 Order
On the Internet:
You make your selection by browsing the pages of our site. Your selections are added to your cart when you click on "add this product to cart". 

At any time of your navigation on our site, you can validate your order by clicking on "validate my order".
You can also order:
By phone at {+33 6 44 80 00 30} from metropolitan France

1.2 Validation of the contract
When you click on "confirm my order", a confirmation message appears. It summarizes all the selected products and options.

You must check in this order form all the information transmitted, and in particular all the elements useful for delivery {delivery address, digital code, telephones ...}

If you do not have to modify the form, then you must read these conditions. If you accept them, you must tick the box "I have read the general conditions of sale and I accept them without reservation".

To proceed with your order, you must click on "pay my order".
After payment on our secure server {see "payment"}, an acknowledgment of receipt is displayed. It confirms the registration of your order and informs you that a confirmation email will be sent to you as soon as possible.

In the event of product availability risks, we reserve the right to refuse an order for the same product, as our Products are unique {vintage} Products.

The sale may be automatically cancelled and give rise to the right to damages for the benefit of the Company if the buyer does not pay all the sums due within 3 days, from the sending of a formal notice to pay.

The Company reserves the right to modify or adapt these T&Cs at any time. The applicable version of the GTCU is the one given to the Customer by the Company at the time of purchase of the products or services.

The modifications of these GTCU are enforceable against the customer from their posting online and can not apply to transactions concluded previously.

1.3 Technical means of identifying and correcting errors
You have the option of identifying and correcting any errors made when entering your data at any time. When you notice an error after the conclusion of the contract, you must contact us (click here to access the section {''contact us''}
You have the possibility to modify your order before the day before its shipment.

2. The procedures for archiving and access to the contract
We will archive contracts, purchase orders and invoices on a reliable and durable medium.
You have a right of communication to these documents for orders of an amount greater than or equal to 120 €.
3. Legal and contractual guarantees
3.1 Legal guarantees

In accordance with the legal provisions in force relating to the conformity of the good with the contract, in matters of hidden defects {available in Appendix 1 at the end of these general conditions}, we will refund, repair or exchange any product apparently defective, damaged or damaged or not corresponding to your order.

We will also reimburse you for all return costs upon presentation of supporting documents.
All Products benefit from the legal guarantee of conformity provided for in Articles L.217-4 et seq. of the Consumer Code and the guarantee against hidden defects enshrined in Articles 1641 and following of the Civil Code. These guarantees allow the Customer to return to the Company the Products delivered defective or non-compliant.

1. Legal guarantee of conformity
The property is in conformity with the contract if it meets, where applicable, the following criteria:
(1) It corresponds to the description, type, quantity and quality, particularly with regard to functionality, accounting, interoperability, or any other characteristic provided for in the contract

2 ° It is suitable for any special use sought by the consumer, brought to the attention of the seller at the latest at the time of the conclusion of the contract and that the latter to accept;
3° It is issued with all accessories and installation instructions, to be supplied in accordance with the contract;
4° It is updated in accordance with the contract.
The Company reserves the right to modify its rates at any time.

In case of delivery to the Customer of a product not in conformity with the order or revealing a hidden defect, the Customer must return the product to the Company by post to the address:
TheRedshop, A. K. FOLLY
1 Avenue du parc les Myosotis 
Building A 1
77 170 Brie-Comte-Robert France
The Customer contacts the Company's customer service, by email at:, or by phone at: +33 6 44 80 00 30 {non-surcharged number}.

Any claim must be made within 3 working days from the date of payment in order to formulate any claim relating to its return
3.2 Contractual guarantees
Products purchased on TheRedshop may give entitlement to a contractual guarantee. Various contractual guarantees are offered on the product page. To subscribe to these guarantees, you must add them to your cart.

In case of problem or breakdown, you can contact us to know the steps to follow {click here to access the "contact us" section}
You must keep your purchase invoice to benefit from your warranty.

The Customer who exercises his right of withdrawal from a service contract whose execution he has expressly requested before the end of the withdrawal period is liable to the payment of fees corresponding to the service provided until receipt of his decision to withdraw.
The period of withdrawal expires on the last day at midnight and in the event that this period expires on a Saturday, Sunday or a public holiday or non-working day, it will be extended until the next opening day.
3.3 Liability
We do everything we can to satisfy you. We are responsible for the proper execution of these general conditions However, our responsibility can not be engaged because of a fortuitous event, a case of force majeure, the unforeseeable and insurmountable fact of a third party to the contract or because of the non-compliance of the product with foreign legislation in case of delivery in a country other than the France.

The Company's liability is limited to direct damage.
The Company makes every effort to secure the Site and keep it regularly updated without guaranteeing the Customer that the Site will be fully secure.

Thus, the Company may suspend or terminate the operation of the Site at any time if it so wishes.

The Customer is solely responsible for the use he makes of the Products or Services.
The Company remains the owner of the Products sold until full payment of the price and the Customer undertakes, as long as ownership is not transferred to him, to take all necessary precautions for the proper conservation of the Products.
The Company undertakes to provide a product that complies with the legal and contractual requirements in force.

4.1 Terms of delivery
We will deliver the products to the address indicated in the order form.
- The direct delivery of the goods to the Customer
- By Chronopost
- By Colissimo with tracking, so you can follow at any time the progress of your package.
- We use recovery packaging.
4.2 Delivery time
We will deliver to you no later than the date indicated in the confirmation message of your order.

The Company undertakes to deliver the product within three (3) days of its subscription.
Ability to group multiple orders on a single date for a single delivery.

In case of unavailability of the ordered product, we will inform you as soon as possible. We will offer you a product of equivalent quality or price.

4.3 Delivery costs
Delivery costs are paid by the Customer depending on the weight of the package and the Country in which you reside.
4.4 Delivery tracking
You can contact us by phone for any questions relating to your delivery {"click here to access the "contact us" section}
Make sure your shipping address is correct.
5. The price

The prices of our products are indicated in euros all taxes included {"VAT Not Taxable to VAT, Art; 293 B of the CGI". }. They include in particular the costs of processing your order.
If you request a delivery outside French territory, your order may be subject to possible taxes and customs duties when it arrives at its destination.

The payment of these duties and taxes is your responsibility and we invite you to inquire with the competent authorities in your country.

You must also check the possibilities of importing or using the products you order from us in the country of destination.
The importation of packages may be subject to customs duties, VAT, excise duties, import levy and customs fees in the country of importation.

We therefore advise you to check the shipping costs before validating a product.

You will find the shipping costs under the shipping tab in the mention "delivery"
The Customer is solely responsible for verifying his right to import a product and the duties and taxes payable when importing a product. Therefore, you should check whether there are any specific rules applicable to the import of a product into its country.

This concerns import prohibitions and licensing, as well as rules on customs duties, VAT, excise and customs clearance fees.
6. Payment methods and means of security
We only collect your payment at the time of shipment. Thus, you can freely cancel your order as long as it is not handed over to our carrier for shipment.

Upon delivery of your order for shipment, an email informs you that we will cash you.
Payment on shipment is not an obligation. You can perfectly make the payment when concluding the contract online. 
6.1 Payment methods

You have several payment methods to pay for your purchases on TheRedshop

- Either by credit cards: [Bank Cards, Visa, Mastercard, Carte Bleue...]

Payment is made on the secure bank servers of our partners [La Banque Postale via Scellius]. This implies that no banking information about you passes through our site.
Payment by credit card is therefore perfectly secure; Your order will be recorded and validated upon acceptance of payment by the bank you have chosen.
- Either by PayPal:

With PayPal, your financial information is never shared with {}. Indeed, PayPal encrypts and protects your card number. Pay online by simply entering your email address and password.
6.2 Security
Payments via our site are subject to a security system. We have adopted the SSL protocol {Secure Soket Layer} to encrypt credit card details.

To protect you against possible intrusion, we do not store credit card numbers on our computer servers. Credit card numbers are processed by {La Banque Postale via Scellius} who returns an authorization number to us

7. Satisfied or refunded: how to exercise the right of withdrawal
In accordance with the legal provisions, within 14 days of receipt of your product, you can exercise your right of withdrawal. You do not have to justify reasons or pay a penalty. With the exception of the return costs, which remain your responsibility, we will refund all sums paid at most

late within 30 days of your withdrawal. 

 On our proposal, you can also opt for another refund method.
 The Customer may ask the Company:
- The exchange with an identical Product or of equivalent quality and price within the limits of stocks,
- The refund of the price of the Product and any initial and return delivery costs.

Any modification, termination or abandonment of any of the clauses of these T&Cs will only be valid after written and signed agreement between the Company and the Client.
For a damaged package, you have the possibility to take pictures of the deterioration of the package, when receiving the damaged package and / or the altered inner product, it is always preferable to attach photos, which will serve as proof, to your registered mail, or an e-mail.

When a package arrives damaged at a Customer's home, it is advisable to refuse it and to indicate its reasons for refusal on the delivery note, failing which on the invoice.
In accordance with the legal provisions, the right of withdrawal cannot be exercised for products made to order, according to the particular specifications of the consumer or on audio, video or computer software recordings unsealed by the customer
Also for Products delivered by hand.

Right of return

You have the right to return our products. You have a window of 14 days from receipt of your order to initiate a return. However, please note that some products may be subject to special return conditions.

In order for your return to be accepted, please follow these instructions:

Products must be returned in their original condition, undamaged, unused, and with all original tags and packaging intact.

The original packaging must be used for the return, as it ensures adequate protection of the items during transit.

Return shipping costs are the responsibility of the sender. It is recommended to send the package by registered mail in order to obtain proof of delivery.

Be sure to include all required return documents, such as the return form or purchase invoice, to facilitate the processing of your request.

Please note that some exceptions may apply depending on the type of product. Therefore, we encourage you to review our detailed return policy on our website ( for specific information about the products you wish to return.
Please note that some exceptions may apply depending on the type of product. 

 Therefore, we encourage you to consult our detailed return policy on our website ( for specific information about the products you wish to return.

We strive to make the return process as easy as possible for you. If you have any questions or concerns, please do not hesitate to contact our customer service team. Your satisfaction is our priority, and we're here to help ensure a hassle-free return experience.
8. The duration of the contract and validity of the price.

The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will automatically be reflected in the price of the products for sale on
The products remain the sole property of TheRedshop until full receipt of the price by TheRedshop
Our price offers are only valid for a limited period of validity of the offer concerned and the stocks available.

Our offers of goods and prices are valid if they appear online on the site on the day of the order
9. Applicable Legislation / Jurisdiction
These conditions are subject to French law.

In the event of a dispute on the substance or on the form, the French courts will have sole jurisdiction

All disputes to which the purchase and sale transactions concluded pursuant to these general conditions of sale could give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved amicably between the Company

and the Client, will be subject to the courts of the jurisdiction of the city of the place of the main establishment of the Company under the conditions of common law.

10. Contact us / after-sales service
If you wish to contact us, our customer service is at your disposal:

For information on our offers or to place an order: By phone at {+33 06 44 80 00 30}, free call from the metropolitan France. [Monday to Friday from 9am to 7pm]
To follow the execution of an order, to exercise your right of withdrawal or to exercise the warranty: 

We provide you with a telephone number
indicated in your order confirmation email.
Form: Customer Service
The cost of remote communication, Calls for the follow-up of the order, the exercise of the right of withdrawals are completely free.
The online order tracking service via a customer account accessible for the tracking of your package will allow you to follow the progress of your package
11. Intellectual Property

For more details on the "intellectual property" of your legal notices or our general conditions of use of the site, we invite you to consult them 
12. Personal information
We collect your personal information for the management of your orders and the follow-up of our commercial relations. They can be retransmitted to our partners exclusively for the execution of your orders, in accordance with these general conditions

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, delete, rectify and oppose personal data concerning you. Simply write to us online at Customer Service {}, or by mail {1 Avenue du Parc Résidence les Myosotis, 77170 Brie-Comte-Robert, France}, indicating your surname, first name, email address, address and if possible your customer reference.

For more details, we invite you to consult our "privacy policy" of our legal notice 
Appendix 1: Provisions of the Consumer Code concerning the legal guarantee of conformity
Article L211-4
The seller is obliged to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.

He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to him by the contract or has been carried out under his responsibility.
Article L211-5
To comply with the contract, the property must:
(1) Be fit for the use usually expected of a similar good and, where applicable:

- correspond to the description given by the seller and possess the qualities that it has presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, in particular in advertising or labelling;

2 ° Or have the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and that the latter has accepted.
Article L211-6
The seller is not bound by the public statements of the producer or his representative if it is established that he did not know them and was not legitimately in a position to know them.
Article L211-7

Lack of conformity that appears within six months of delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.
The seller may rebut this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked.
Article L211-8

The buyer is entitled to demand conformity of the goods with the contract. However, he cannot contest the conformity by invoking a defect that he knew or could not have been unaware of when he contracted. The same applies when the defect has its origin in the materials he himself supplied.
Article L211-9
In case of lack of conformity, the buyer chooses between repair and replacement of the good.

However, the seller may decide not to proceed according to the buyer's choice if that choice entails a manifestly disproportionate cost in relation to the other modality, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the modality not chosen by the buyer.
Article L211-10

If the repair and replacement of the good is impossible, the buyer may return the good and have the price refunded or keep the good and have part of the price returned.
The same faculty is open to him:
1 ° If the solution requested, proposed or agreed pursuant to Article L. 211-9 can not be implemented within one month of the buyer's complaint;

2 ° Or if this solution can not be without major inconvenience for the latter taking into account the nature of the property and the use he seeks.
However, the sale cannot be cancelled if the lack of conformity is minor.
Article L211-11
The application of the provisions of Articles L. 211-9 and L. 211-10 takes place at no cost to the buyer.

The same provisions shall not preclude the award of damages.
Article L211-12
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
Article L211-13

The provisions of this section do not deprive the buyer of the right to bring an action resulting from latent defects as it results from Articles 1641 to 1649 of the Civil Code or any other action of a contractual or extra-contractual nature that is recognized by law.
Article L211-14
The recourse action may be brought by the final seller against the successive seller or intermediary and the producer of the tangible movable property, according to the principles of the Civil Code.

Appendix 2: Provisions of the Civil Code concerning the guarantee against hidden defects
Article 1641
The seller is bound by the guarantee in respect of hidden defects of the thing sold which renders it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have given a lower price, if he had known them.
Article 1642
The seller is not bound by apparent defects of which the buyer has been able to convince himself.

Article 1642-1
The seller of a building to be built may not be discharged, either before the acceptance of the work, or before the expiry of a period of one month after the purchaser takes possession of construction defects or apparent lack of conformity.
There will be no need to terminate the contract or reduce the price if the seller undertakes to repair.

Article 1643
He is bound for hidden defects, even so, he would not have known them, unless, in this case, he has stipulated that no guarantee will be required.
Article 1644
In the case of articles 1641 and 1643, the buyer has the choice to return the thing and have the price refunded, or to keep the thing and have part of the price returned, as it will be arbitrated by experts.

Article 1645
If the seller was aware of the defects of the thing, he is liable, in addition to the restitution of the price he received, for all damages to the buyer.
Article 1646
If the seller was unaware of the defects of the thing, he would only be required to return the price, and to reimburse the buyer for the costs caused by the sale.
Article 1646-1

The seller of a building to be built is bound, from the receipt of the work, obligations which architects, contractors and other persons linked to the contracting authority by a contract of hire are themselves bound pursuant to Articles 1792, 1792-1, 1792-2 and 1792-3 of this Code.
These guarantees benefit the successive owners of the building.

There will be no need to cancel the sale or reduce the price if the seller undertakes to repair the damage defined in articles 1792, 1792-1 and 1792-2 of this code and to assume the guarantee provided for in article 1792-3.
Article 1647
If the defective thing has perished as a result of its poor quality, the loss is for the seller, who will be liable to the buyer for the restitution of the price and other compensation explained in the two previous articles.

But the loss arrived by fortuitous event will be on behalf of the buyer.
Article 1648
The action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect.
In the case provided for by article 1642-1, the action must be brought, on pain of foreclosure, within one year of the date on which the seller can be relieved of apparent defects or lack of conformity.
Article 1649

It does not take place in sales made by authority of justice.


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